Educational and quality expectations
Delivery channel (WhatsApp, email, messaging apps) is not itself disqualifying. ITAA assesses the educational design and quality assurance systems behind a programme. To be eligible the programme must demonstrate clear learning outcomes, reliable assessment and academic integrity, documented student support, accessible learning resources, and secure learner records.
Minimum operational requirements
Programmes delivered primarily through messaging or email must still meet the same operational requirements as other delivery modes: documented curricula, published assessment criteria, procedures for moderation and feedback, enrolment records, identity verification where required, and policies for complaints and academic appeal.
Student protection and transparency
Institutions must publish clear information about mode of delivery, expected learner time commitment, assessment methods, awarding arrangements, refund and withdrawal policies, and any jurisdictional limits to recognition. Institutions remain responsible for complying with all applicable national, state or local laws before issuing certificates or diplomas.
When messaging/email delivery is unlikely to be approved
ITAA may decline to accredit programmes where delivery prevents reliable assessment, risks academic integrity, lacks documented learner support, fails to keep auditable records, or where local law requires a specific recognised delivery standard that is not met.
How to apply or check an existing programme
Include full programme documentation in your accreditation application: syllabus, assessment instruments, learner support plan, sample materials, record-keeping procedures and evidence of legal registration where required. ITAA evaluates design, implementation and evidence of quality rather than the brand of a delivery platform.
Frequently asked questions
ITAA grants governmental recognition or degree-awarding powers.
ITAA does not grant governmental recognition or statutory degree-awarding powers; institutions must comply with local law and obtain any government authorisations required.
Using WhatsApp or email automatically means a programme is low quality.
Delivery by messaging can meet quality standards if robust curriculum, assessment, support and records are in place.
ITAA’s role
ITAA provides independent theological accreditation focused on protecting learners and promoting quality. Accreditation evaluates institutional systems, programme design and evidence of student support. Accreditation does not replace or override local law; institutions are responsible for all legal and regulatory compliance. For full legal wording see Important Accreditation Information.